Shipping policy

 

Processing Time
All of our products are made-to-order to ensure quality and attention to detail. Orders are typically processed within 3–7 business days. Please note that during busy periods, such as holidays or promotional events, processing times may be slightly longer.

Shipping Rates & Delivery Estimates
We offer the following shipping options:

• Standard Shipping (5–10 business days): Calculated at checkout

Once your order is shipped, you will receive a tracking number via email. Delivery times may vary depending on your location and the shipping carrier.

Shipping Restrictions and International Orders
We currently ship within the United States as well as internationally. 

Order Tracking
After your order is processed and shipped, you will receive an email with a tracking link. Please use this link to monitor your package’s progress.

Lost or Damaged Packages
We strive to ensure your order arrives safely. If your package is lost or damaged in transit, please contact us at kawthooleiapparel@gmail.com within 7 days of delivery. Be sure to include photos of the damage or details of the issue so we can resolve it promptly.

Custom Orders & Returns
Due to the custom nature of our products, we do not accept returns unless the item is defective, damaged, or incorrect. For more details, please review our Return Policy.

 

Additional Information
Delivery delays can occasionally occur due to weather, carrier issues, or other unforeseen circumstances. If you have questions about your shipment, feel free to reach out to us at kawthooleiapparel@gmail.com.